You can contact RhyMak by email at rhymakstore@gmail.com. The current customer-support information lists business hours as Monday to Saturday, 10:00 AM to 7:00 PM IST, with email enquiries generally answered within 12–24 hours.

Once your order is dispatched, RhyMak states that tracking information is sent to your registered email address and mobile number through SMS or WhatsApp, allowing you to follow the delivery status.

The current shipping policy states an estimated delivery time of 3–5 business days for major metro cities and 5–7 business days for the rest of India. International deliveries are currently estimated at 7–14 days. Delivery times can vary depending on location and courier conditions.

The current policy states that standard shipping is free on orders above ₹999 within India, while orders below ₹999 normally have a ₹100 shipping charge. RhyMak may also run promotional periods with free shipping on all orders.

For orders delivered within India, RhyMak currently offers a 7-day return and exchange window from the date of delivery, subject to eligibility conditions. Products must generally be unworn, unwashed, undamaged, with original tags and packaging intact.